Job Purpose:

Executes, monitors and reviews the billing of member accounts; removing penalties, applying payments and all other associated duties listed below, to ensure the accuracy and integrity of billing data.  Performs daily reporting and troubleshooting the AMI meter reading system. 

Duties:

Perform daily reports for troubleshooting AMI through ACLARA, MDMS and MOSAIC reporting tool.

Perform other miscellaneous report for Database Integrity

Process and apply revenue adjustments, billing membership and deposits, assess fees, service charges, transfer balances, assess penalties and remove penalties

Performs weekly open service order report for customer service

Creates monthly mailing list for the Georgia Magazine

Processes service orders for AMI checks and meter swaps

Assists Customer Service with any problems they may have with an account or member-consumer bills

Reviews and processes Customer Service and Operations daily service orders

Create monthly survey files

Creates Memberships and Deposit Refund Checks weekly.

Establishing all community solar, net metering and TOU accts.

Reversal and transfer of payments upon request

GA magazine file submission.

All other job-related duties as assigned by management.

Skills/Qualifications:

High School Diploma or Equivalent is Required.  Basic Accounting Skills and proficient with Google Applications such as Google Docs, Google Sheets, Google Slides and Google Meet.  Must have a minimum of 3 years of experience, preferably in a utility billing office.    Ability to operate basic office equipment:  cash register, copier, fax and 10 key calculator.  Ability to read, analyze and interpret financial reports and other work-related documents.  Must have excellent organizational and time management skills, along with verbal and written communication skills.  Must have and maintain a valid Georgia driver’s licenses with a clean driving record, as use of company vehicle may be required for this job. 

Work Environment:  The majority of the duties of this job are performed indoors; sitting long hours at a desk using a computer.  The noise level in the work environment is usually quiet.

Excellent benefits including medical, dental, retirement plan and 401(k).

To Be Considered: 

Please send resume to: recruiting@coastalelectric.coop