Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations • Inform customers about payment methods and verify their credit card data
• Register patients collecting necessary information (like contact details and exact dates of their appointment)
• Welcome guests upon their arrival and alert staff of their arrival
• Provide information about our spa, available treatments, products and events
• Respond to clients’ complaints in a timely and professional manner
• Work experience as a Hotel Front Desk Agent, Receptionist, Retail, Food and Beverage or similar role
• Customer service attitude
• Excellent communication and organizational skills